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FAQs
Giggles and Toys FAQs
How do I place an order?
It’s easy! Browse our website, find those perfect toys, and add them to your cart. Follow the checkout steps to enter your shipping details and choose your payment method. Once confirmed, you’ll get an email letting you know your order is on its way!
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express, and Discover) for your convenience. You can also use secure payment through PayPal.
How can I track my order?
No problem! Just send us an email or a message on WhatsApp with your order number (you’ll find it in your confirmation email), and our friendly team will be happy to update you.
What is your return policy?
We want you to be happy with your purchase! You can return most items within 7 days of receiving your order. See our detailed Return Policy page for easy instructions on how to initiate a return.
Do you ship internationally?
Currently, we ship fun and laughter throughout the United Arab Emirates!
How can I contact you?
Our amazing customer support team is always here to help! Reach out to us through our “Contact Us” page on the website or by email at sales@bluetradinggroup.com. We aim to respond to all inquiries within 2-3 business days.
Are your toys safe for children?
Absolutely! Safety is our top priority. All our toys undergo thorough testing to meet the highest safety standards. See more details on our Safety Standards page.
Can I change or cancel my order after placing it?
We work quickly to get your order on its way, so unfortunately changes or cancellations aren’t possible once your order is confirmed. If you have any questions before placing your order, please don’t hesitate to contact us!
Do you offer gift wrapping?
You bet! During checkout, you can choose to add our delightful gift wrapping service to your order for an extra special touch.
How can I hear about new toys and promotions?
Join the fun! Sign up for our newsletter at the bottom of our homepage or during checkout. We’ll send you updates on exciting new arrivals, special offers, and fun news to make playtime even better!