Privacy Policy

Effective Date: 01/09/2025
Last Updated: 01/09/2025

At Giggles and Toys, your trust means everything to us. We are committed to protecting your personal information and ensuring a safe, clear, and enjoyable shopping experience on gigglesandtoys.com. This Privacy Policy explains what data we collect, how we use it, who we share it with, and the choices you have.
By visiting our website, creating an account, or making a purchase, you agree to the practices outlined in this Privacy Policy.

Personal Information You Provide

Account Information: Name, email address, password, shipping/billing address, and phone number.
Order Information: Payment details (processed securely by third-party providers), shipping address, and order history.
Customer Support: Any details you share when you contact us (e.g., inquiries, complaints, or requests).

Automatically Collected Information

Device & Browser Data: IP address, browser type, device identifiers, and operating system.
Usage Data: Pages visited, time spent on site, clicks, and search history on gigglesandtoys.com.
Cookies & Tracking Technologies: To remember your preferences, keep items in your cart, and improve site performance.

Information from Third Parties

Payment Gateways (e.g., Stripe): For secure payment processing.
Delivery & Logistics Partners: To deliver your orders efficiently.
Analytics & Marketing Tools: Services like Google Analytics or Meta Ads may collect browsing behavior to help us improve our website and personalize promotions.

How We Use Your Information

Processing Orders: To confirm, ship, and deliver your purchases.
Account Management: To create, manage, and secure your customer account.
Customer Support: To respond to your inquiries and resolve issues.
Personalized Experience: To recommend relevant toys, promotions, or offers.
Improving Our Website: To analyze trends, performance, and enhance usability.
Legal & Security: To detect fraud, prevent misuse, and comply with applicable laws.

We never sell your personal information to third parties.

Your Rights & Choices

Access: Request a copy of the personal data we hold about you.
Correction: Update or correct inaccurate information.
Deletion: Request deletion of your personal data (except where required by law or for active orders).
Opt-Out of Marketing: Unsubscribe from promotional emails at any time by clicking the link in the email or updating your preferences in your account.
Cookie Control: Adjust cookie settings through your browser.

To exercise your rights, contact us at sales@bluetradinggroup.com.

Cookies & Tracking Technologies

Cookies help us provide you with a smooth and customized shopping experience. They allow us to:

Keep items in your cart while you browse.
Remember your login details (if you choose).
Show relevant promotions and product recommendations.
Understand how visitors use our site.

You can manage or disable cookies in your browser settings, though some features may not function properly.

Who We Share Your Information With

We only share your information with trusted third parties necessary for our business operations:

Payment Processors (e.g., Stripe): To handle secure transactions.
Shipping & Delivery Partners: To deliver your orders.
IT & Security Providers: To maintain a safe and reliable shopping platform.
Marketing & Analytics Tools: To improve our services and personalize offers.

These partners are required to protect your data and use it only for the agreed purpose.

Security of Your Information

Encrypted payment processing through Stripe (we do not store full credit card details).
Secure socket layer (SSL) technology for data transmission.
Regular monitoring for unauthorized access or suspicious activity.

While no system is 100% secure, we continuously update our security practices to protect your data.

Children’s Privacy

We do not knowingly collect personal information from children under the age of 13. If you are a parent/guardian and believe your child has provided us with information, please contact us immediately. We will take steps to delete such data.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, services, or legal requirements. Updates will be posted on this page with the revised “Last Updated” date.

Retention of Data

We keep your personal information only as long as necessary for:

Completing transactions and delivering products.
Resolving disputes and legal obligations.
Business operations and record-keeping.

Once no longer needed, your data will be securely deleted.

Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy, you can contact us:
📧 Email: sales@bluetradinggroup.com
📞 Phone/WhatsApp: +971 508692457